Client Care
From sizing to keeping, from fitting to aftercare — everything worn close deserves a considered answer.
Frequently Asked Questions
Begin with the size guide below, measuring while breathing naturally, with the tape close but never tight. If you fall between sizes, or your body has recently changed, we warmly recommend a private fitting in boutique, where an advisor will find the pattern and size truest to you.
Size Guide
A general conversion, in centimetres. Patterns vary slightly between collections; please refer to the size table on each product page.
| Size | Bust | Underbust | Waist | Hip |
|---|---|---|---|---|
| S | 80–84 | 63–67 | 60–64 | 86–90 |
| M | 85–89 | 68–72 | 65–69 | 91–95 |
| L | 90–94 | 73–77 | 70–74 | 96–100 |
| XL | 95–99 | 78–82 | 75–79 | 101–105 |
To measure: bust at the fullest point; underbust just beneath the bust; waist at the narrowest point; hip at the fullest point.
Returns & Aftercare
Non-bespoke pieces may be returned or exchanged within 7 days of delivery, provided they are unworn, with tags intact and the hygiene seal in place. For reasons of hygiene, pieces cannot be returned once the seal is removed — thank you for understanding.
Haute Couture commissions are made for you alone and cannot be returned; we offer three complimentary alterations until the fit is true.
Every piece carries lifetime repair: straps replaced, lace restored, sizing adjusted. For assistance, call our advisors or visit any boutique.